At Holland Imports Ltd., we are committed to protecting the privacy and confidentiality of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or interact with us online, and it is intended to comply with applicable Canadian federal and provincial privacy laws.
This Privacy Policy applies solely to information collected through this website and does not apply to information relating to Holland Imports employees, contractors, or suppliers.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
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Your name, company name, email address, phone number, and mailing address
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Account or login information (if applicable)
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Order, billing, and shipping details
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Communications you send to us via contact forms, email, or customer service inquiries
We may also collect limited non-personal information automatically, such as browser type, device information, IP address, and website usage data, for the purposes of improving website performance and user experience.
How We Use Your Information
Personal information collected by Holland Imports may be used for the following purposes:
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Processing and fulfilling orders
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Responding to inquiries and providing customer support
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Managing customer accounts and business relationships
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Improving our products, services, and website functionality
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Communicating important updates, confirmations, or service-related notices
We only collect and use personal information that is necessary for these purposes.
Disclosure of Information
Holland Imports does not sell, rent, trade, or otherwise disclose personal information to third parties for marketing purposes.
Personal information may be disclosed only:
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When required by law, regulation, or legal process
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To trusted service providers who assist us in operating our website or fulfilling business functions (such as shipping, payment processing, or IT services), and only to the extent necessary
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To protect the rights, property, or safety of Holland Imports, our customers, or others
All third parties with whom we share information are expected to adhere to appropriate confidentiality and data protection standards.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard personal information against loss, theft, unauthorized access, disclosure, or misuse. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your information.
Access and Accuracy
You may request access to your personal information or request corrections if you believe the information we hold is inaccurate or incomplete. Requests can be made by contacting us using the information provided on our website.
Cookies and Website Technologies
Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.
Policy Updates
As our website, services, and technologies evolve, this Privacy Policy may be updated from time to time without prior notice. Any changes will be posted on this page with an updated revision date. We encourage visitors to review this policy periodically to stay informed about how we protect personal information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of personal information, please contact us through the contact information provided on our website.
Updated January, 2026